How to order

Hello and welcome to Francombs

You can order great food online with us. We currently have two ordering sites, one for lunch orders for individuals and the other for business buffets. You are currently on the lunch orders site.



You will need to Register before placing your order. Click Register - it only takes a minute and you will then receive a confirmation email.


Delivery area

Delivery is free and if you are within our 2 mile delivery radius there is no minimum order value. Surrounding areas up to 5 miles there is a minimum delivery value of £20. Request your address to be approved by following 'Register an address for delivery here'. See example when you place your first order. NB Please allow 8hrs for approval. (example will be located at the bottom of the check out page)

New delivery address


Delivery cut off time

If you woulld like a delivery for breakfast sandwiches, to avoid dissapointment we must receive your order as early as possible. Breakfast is served until 11:00. To secure a 12:00 lunch delivery the order must be with us by 10:30. However we do deliver up until 13:30.


Collection cut off time

You will beat the queue by ordering online, please come straight to the tills where you lunch will be waiting for you. If you require a 12:00 collection, to avoid disappointment, please order before 11:00 am.


Special requirements and notes

If you have any special requests or customers names you would like on the individual bags then please add this to the notes box under each order.



Payment can be made by credit and debit card. NB. We do not accept AMEX. We also accept payment using DirectDebit using GoCardless or cash on collection.

Earn credit to spend with Francombs by recommending your friends.
You will earn £1.00 for each recommended friend who places and pays for an order. The £1 reward is added to your balance for you to spend with us in future.

Francombs Medway city estate online ordering website. Free no minimum order delivery service.
Unit 1 Rochester Court,
Anthony`s Way, Rochester,
Kent, ME2 4NW
Any problems please email us
Mail :